The document status will remain Signing until all the signers signed it:



Click the view info link near the status to get a detailed information about the signing process. You will see the information hint with the signing due date, current signing state (who have already signed, who have not), and the document actions history (creator, singers, and signing dates):



This information hint also shows a remind link near the person who has not signed the document. This link allows creating a reminder for the employee/student that must sign the document.


After all the signers have signed the document it gets the Signed status:


The list of all the e-sign packages statuses:

  • Processing — the package is being prepared for signing. GEGI tries to send the package within 1 hour after creation. A delay in sending may occur due to technical problems. If the package has not been automatically sent for signature within 1 hour, the status will be changed to Canceled.
  • Signing   the package has been sent for signing. This status remains until all the signers sign the document.
  • Signed (Processing)   the package is signed by all the signers but is not ready for download. This package will be ready in a few minutes once all system processes are finished.
  • Signed   the package is signed by all the signers and is ready for download.
  • Canceled   the package has been canceled and will remain unsigned. If this package is sent for signing again, the package will be duplicated and the copy will be sent for signing while the original canceled package will remain in the system too.
  • Expired   the package has not been signed on time. This package can not be sent for signing again. In this case, a new package must be created, set up, and sent for signing.
  • Invalid   a system error has occurred during the package setup. A new package must be created.
  • Declined   the package has been declined by one of the signers.