GEGI Customer Care

TABLE OF CONTENTS Federal Work-Study Wages Adding Wages Records Sending Wages to COD Wages Processing Results in COD Wages Report Federal Work-St...

TABLE OF CONTENTS Creating Origination Records Creating Disbursement Records  Enrollment Intensity Sending Origination and Disbursement Records to CO...

TABLE OF CONTENTS Adding Resolution Required Comment Codes How to Resolve Resolution Required Comment Codes? How to Unresolve Resolution Required Commen...

TABLE OF CONTENTS What Is the Direct Loans Reconciliation Report? What Information Is Shown in the Report? Missing Student Handling What Is the Dir...

TABLE OF CONTENTS Automatic Payment Period Population Group Requirements Credit Granted Students Automatic ISIR Data Population Automatic College Gr...

TABLE OF CONTENTS What Is the Disbursements Report? Send Records to COD Track Automatic Disbursements What Is the Disbursements Report? The ...

TABLE OF CONTENTS Batch Processing Workflow Individual Batch Managing Disbursement Records Adding Award Refunds Updating Disbursement Dates COD Respo...

TABLE OF CONTENTS Assign an FA Advisor to a Student FA Advisor in Reports A financial aid advisor (FA advisor) is a staff member responsible for ass...

TABLE OF CONTENTS Draft FA Plan Notifications Non-Cleared FA Status Notifications GEGI provides notifications to help the FA staff track students re...