GEGI Customer Care

TABLE OF CONTENTS Creating Origination Records Creating Disbursement Records  Enrollment Intensity Sending Origination and Disbursement Records to CO...

TABLE OF CONTENTS Overview Latest ISIR Reviewed Resolution Required Comment Codes Adding Resolution Required Comment Codes How to Resolve Resolution R...

TABLE OF CONTENTS What Is the Direct Loans Reconciliation Report? What Information Is Shown in the Report? Missing Student Handling What Is the Dir...

GEGI automates Financial Aid Plan creation and population, reducing manual data entry and calculation time for FA staff. TABLE OF CONTENTS Automatic D...

TABLE OF CONTENTS What Are the Originations and Disbursements Reports? Originations Report Send Records to COD Re-send Records to COD Track Not Ready ...

TABLE OF CONTENTS Batch Processing Workflow Individual Batch Managing Disbursement Records Adding Award Refunds Updating Disbursement Dates COD Respo...

TABLE OF CONTENTS Assign an FA Advisor to a Student FA Advisor in Reports Email Reports for FA Advisor A financial aid advisor (FA advisor) is a st...

TABLE OF CONTENTS Draft FA Plan Notifications Non-Cleared FA Status Notifications GEGI provides notifications to help the FA staff track students re...

TABLE OF CONTENTS Report Data SAP Rules The Schedule of Funding report provides a clear overview of all scheduled and disbursed Financial Aid of stu...

TABLE OF CONTENTS Request Financial Aid History from NSLDS Error and Warning Notifications GEGI processes the Financial Aid history response file...