GEGI Customer Care

Accounting 25

• Audit Trail Report
• Automatic Online Payments Configuration
• Bad Debt & Bad Debt Recovery
• Balance Adjustment
• Balance Due Calculation

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Administration 2

• Access Type
• How to Customize PDF Templates?

Audit Reports 4

• BPPE Annual Reports
• Student Tuition Recovery Fund (STRF)
• Financial Value Transparency and Gainful Employment (FVT/GE) Reports
• Enrollment Report for NSLDS

Billing 3

• Applying Billing Transactions
• What Should I Do if a Student Has Unpaid Tuition Bills in the Previous Group?
• Billing Reports

Configuration Guide 12

• Table of Contents — Configuration Guide
• Introduction — Configuration Guide
• Basic Configuration
• User Access, Roles and Permissions
• Programs and Groups

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Documents Guide 8

• Table of Contents - Documents Guide
• Student Folders Tab in the Student Profile
• Downloading Multiple Documents as a Single Archive for One or More Students
• Deleting Documents
• Documents Audit: Сhecking the Сontents of Uploaded Documents

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Education 25

• Clinical Enrollment Areas
• College Grade Levels
• Configuring the List of Books for Programs, Courses, and Students
• CourseKey Integration
• Courses Report

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Enrollment 10

• How to Transfer a Student Between Groups or Campuses?
• Institutional Grants
• How to Create an Adjustment in EA and FA Plan?
• How to Enroll a Student After Adding His Profile in GEGI?
• How to Configure the Enrollment Agreement?

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E-Sign Guide 10

• Table of Contents - E-Sign Guide
• What is E-Sign?
• How to Send Documents for Signature Using E-Sign
• How to Sign E-Sign Package as an Employee
• How to Sign E-Sign Document as a Student

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General 29

• System Requirements (Browsers)
• Interface Features on Different Devices
• Automatic Changes of Stages of Pipeline in Group
• Checklist Configuration
• Data Retention Settings

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ISIR Guide 8

• Table of Contents - ISIR Guide
• ISIR: Review ISIR Files
• ISIR: Email Report About New ISIR Files
• ISIR: Download ISIR Files
• ISIR: Update Financial Aid Plan and FA Tracking Form Using the Data From ISIR Files

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Financial Aid 26

• Credit Balances for Refund Report
• College Financing Plan
• Downloading Files From the SAIG (FTI-SAIG) Mailbox
• Export Students Spreadsheet to Ascendium
• FA Reconciliation Report

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Reporting System Guide 9

• Table of Contents — Reporting System Guide (Metabase)
• What is the Reporting System?
• What is the Collection?
• Your Personal Collections
• Sorting and Filtering Reports by Columns

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Students 0

Students Guide 12

• Table of Contents - Students Guide
• Introduction to Students Guide
• My Profile Tab
• Online Payments
• Communication Tab

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How to...? 1

• A Guide to Contacting Recruiter for Your Hiring Needs

2025 Release Notes 6

• January 2025 Release Notes — GEGI 4.82.0
• February 2025 Release Notes — GEGI 4.83.0
• March 2025 Release Notes — GEGI 4.84.0
• April 2025 Release Notes — GEGI 4.85.0
• May 2025 Release Notes — GEGI 4.86.0

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2024 Release Notes 21

• December 2024 Release Notes — GEGI 4.81.0
• November 2024 Release Notes — GEGI 4.80.0
• October 2024 Release Notes — GEGI 4.79.0
• September 2024 Release Notes — GEGI 4.78.0
• August 2024 Release Notes — GEGI 4.77.0

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2023 Release Notes 27

• December 2023 Release Notes — GEGI 4.69.0
• November 2023 Release Notes — GEGI 4.68.0
• October 2023 Release Notes — GEGI 4.67.0
• September 2023 Release Notes — GEGI 4.66.0
• August 2023 Release Notes — GEGI 4.65.0

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2022 Release Notes 50

• December 2022 Release Notes — GEGI 4.57.0
• November 2022 Release Notes — GEGI 4.56.0
• October 2022 Release Notes — GEGI 4.55.0
• September 2022 Release Notes — GEGI 4.54.0
• August 2022 Release Notes — GEGI 4.53.0

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2021 Release Notes 34

• November 2021 Release Notes — GEGI 4.44.0
• October 2021 Release Notes — GEGI 4.43.0
• December 2021 Release Notes — GEGI 4.45.0
• September 2021 Release Notes — GEGI 4.42.0
• August 2021 Release Notes — GEGI 4.41.0

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2020 Release Notes 28

• December 2020 Release Notes — GEGI 4.33.0
• November 2020 Release Notes — GEGI 4.32.0
• October 2020 Release Notes — GEGI 4.31.0
• September 2020 Release Notes — GEGI 4.30.0
• August 2020 Release Notes — GEGI 4.29.0

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2019 Release Notes 44

• December 2019 Release Notes — GEGI 4.21.0
• November 2019 Release Notes — GEGI 4.20.0
• October 2019 Release Notes — GEGI 4.19.0
• September 2019 Release Notes — GEGI 4.18.0
• August 2019 Release Notes — GEGI 4.17.0

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2018 Release Notes 54

• December 2018 Release Notes — GEGI 4.13.0
• September 2018 Release Notes — GEGI 4.12.0
• July 2018 Release Notes — GEGI 4.11.0
• April 2018 Release Notes — GEGI 4.10.0
• ISIR: Added the ability to Review ISIR files

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2017 Release Notes 25

• August 2017 Release Notes — GEGI 4.9.0
• March 2017 Release Notes — GEGI 4.8.0
• Financial Aid: Added the ability to Print the Shopping Sheet for non-military students
• Financial Aid: Not sent Electronic Funds Transfer (EFT) notices notification
• Icons: Moved the icons to the right side of the student name/course title

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2016 Release Notes 53

• September 2016 Release Notes — GEGI 4.7.0
• June 2016 Release Notes — GEGI 4.6.0
• April 2016 Release Notes — GEGI 4.5.0
• January 2016 Release Notes — GEGI 4.4.0
• FA Tracking Form: Creating the FA Tracking Form before the payment plan

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Current Videos 5

• How to Send Documents Package for Signing?
• How to Create Financial Aid Plan for a Student?
• How to Assign/Unassign an Instructor to a Specific Course?
• How to Email a Student in GEGI?
• Course Attendance Report in GEGI